Frequently Asked Questions About Buying Shipping Containers
Thinking about buying a shipping container? Below are answers to some of the most common questions we receive about container condition, inspections, delivery, pricing and how to choose a reputable supplier. Whether you're buying a new, refurbished or AS IS container, these FAQs will help you make a more informed decision
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In many cases, yes.
Buying from a supplier with a physical yard you can visit allows you to inspect containers before purchase, verify stock is available and deal directly with the business selling the container. This can provide additional peace of mind, particularly given the increase in container related scams.
While most shipping containers arrive through the Port and are often stored within Melbourne's network of container depots not all suppliers have a yard where customers can inspect stock. Being able to view containers in person can help you make a more informed purchasing decision.
When comparing suppliers, consider their reputation, container condition, delivery capability and total delivered price, not just the advertised container price.
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Unfortunately, the shipping container industry has become a target for overseas scammers impersonating legitimate Australian container companies. Many buyers assume that checking an ABN, website or business address is enough, but scammers frequently copy these details from genuine businesses.
When researching a supplier, don't rely solely on information displayed on their website. Search the company's phone number online and check whether it consistently appears across their website, Google Business Profile and other online listings. Most legitimate container suppliers will have an established Google Business Profile with genuine customer reviews, although it is worth noting that even business listings have occasionally been compromised or hacked.
A reputable supplier should be able to discuss specific containers in stock, provide the container number, arrange an inspection, or offer a live video walk-through of the exact container being sold. Be cautious if communication is limited to email, prices seem significantly below market value, or you are pressured to make immediate bank transfer.
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The right choice depends on your budget, appearance requirements and intended use.
New (one-trip) containers offer the best appearance and longest service life but come at a higher price.
Used containers are often the most budget friendly option and are commonly sold AS IS, meaning they are sold in their current condition though can be rough and rugged in appearance, often showing dents, minor damage, scratches, surface rust, patches and other signs of their previous working life in the shipping industry. While they may not win any beauty contests, they can still provide secure and reliable storage at an affordable price.
Many buyers choose a refurbished container as a middle ground option. Refurbished containers offer a balance between affordability and presentation, typically undergoing repairs, repainting or other improvements to enhance their appearance and functionality.
If your priority is value for money and secure storage, an AS IS container can be an excellent choice. If appearance is important, a refurbished or new container may be worth the additional investment. Its worthwhile noting many suppliers grade their containers, but grading can be subjective. What one seller considers a B Grade container, another may classify as C Grade, and vice versa. Where possible, inspect the container in person. If this is not practical, ask for photos or videos rather than relying solely on a grading description.
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Legitimate suppliers will generally allow container inspections by appointment or provide a live video walk through if you are unable to visit in person.
If purchasing remotely, ask for photos showing the container number and request a current video of the exact container being offered for sale. This helps confirm the supplier has physical possession of the container and reduces the risk of purchasing from scammers using copied images from other websites.
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The most common sizes are 10ft, 20ft and 40ft. For most homeowners and businesses, a 20ft container provides an excellent balance of storage capacity and footprint. Larger storage requirements may suit a 40ft container, while high cube containers offer additional internal height for bulky items and equipment.
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Delivery costs depend on several factors, including distance, site access, container size and the type of truck required for unloading.
Providing photos of your site before ordering can help identify potential access issues and ensure an accurate delivery quote.
For a detailed guide, visit our Delivery Information page.
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No. The condition of used containers can vary significantly depending on age, previous use and maintenance history.
Before purchasing, ask whether the container is classified as wind and watertight and whether it has been inspected for structural integrity, door operation and water ingress. A reputable supplier should clearly explain the condition of the container before sale.
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Ensure the site is reasonably level and free from obstacles such as trees, fences, buildings and overhead power lines. The delivery truck will require adequate space to manoeuvre and safely unload the container.
If you're unsure, send photos to your supplier before booking delivery. Identifying potential issues beforehand can prevent delays and additional transport costs.
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A well maintained shipping container can provide decades of reliable service. New containers generally offer the longest lifespan, while used containers can still deliver many years of secure storage when structurally sound and properly positioned on site.
Factors such as drainage, ground conditions, exposure to salt air and ongoing maintenance can all influence the life expectancy of a container.
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The biggest mistake is focusing solely on price. Unfortunately, this is exactly how many buyers fall victim to scams or end up disappointed with the container they receive. A container advertised at a price significantly below market value may not be what it appears to be, and in some cases may not even exist.
Another common mistake is comparing prices without checking what is included. Some suppliers advertise prices excluding GST, while others include it, which can make comparisons confusing. Always ask whether the quoted price includes GST, delivery and any applicable surcharges.
As the old saying goes, if something sounds too good to be true, it probably is. The best approach is to compare the supplier's reputation, container condition, delivery capability and total delivered price, not just the cheapest advertised price.
Still Have Questions?
Whether you're looking for a new, refurbished or AS IS shipping container, our team can help you find the right solution for your budget and requirements.
Contact Melbourne Shipping Containers for expert advice and a no-obligation quote.